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How useful is the new tech? Is it a worthy investment? What do its performance trends look like? Will it substitute the use of an older tech or create new uses or even new needs?Įven though useful in cases, Gartner’s Hype-Cycle has been criticised for several reasons - firstly in the way it is drafted, and secondly for inconsistencies between cycles as techs do not match well with their uptake in practice. If such a promising emerging tech catches media attention magazines publish articles on them, news anchors discuss them on chat shows, films flaunt them with a vivid imagination - while we wait in anticipation and awe.Īt the same time, when it comes to these techs, like many other things, our fundamental challenge lies in foreseeing the constantly shaping future. They promises to take us places, helping us meet new people, ideat, imagine, create things - faster and easier. Meanwhile, a maturing tech called Emotional-AI claims to detect frauds, within minutes, by deriving results from the audio analysis of the claim calls.Įmerging techs sometimes look like that - like superpowers they excite and surprise us bringing many such questions of possibilities and applications in our minds. As per an FBI estimate annual non-health related insurance frauds amount to around $40 billion and insurance companies, at present, rely on a combination of claim analysis methods, computer applications and even private detectives to investigate fraudulent claims.